At keeplearnearn.in, we are committed to providing high-quality digital marketing courses and resources to help you succeed. Your satisfaction is important to us, and we aim to ensure you have a positive experience with our services. Below is our refund policy to address any concerns regarding purchases made on our website.
1. Digital Products and Courses
Due to the nature of digital products and courses, we do not offer refunds once the material has been accessed or downloaded. This policy is in place to protect the value of our intellectual property and ensure fairness to all customers.
However, if you encounter any technical issues or believe the product was not as described, please contact us at info@keeplearnearn.in within 7 days of purchase, and we will do our best to resolve the issue or offer an appropriate solution.
2. Subscription-Based Services
If you have subscribed to any recurring service on our platform, you may cancel your subscription at any time. Refunds for partial billing cycles will not be issued, but you will continue to have access to the service until the end of the current billing period.
3. Affiliate Purchases
If you purchased a product or service through an affiliate link on our website, the refund policy of the third-party vendor will apply. Please review their terms and conditions or contact their support team for assistance.
4. Eligibility for Refunds
Refunds may only be considered in the following situations:
- You were charged incorrectly or for an unintended duplicate purchase.
- You purchased the wrong course and have not yet accessed any materials.
- You can demonstrate that the course or product delivered was significantly different from what was promised.
In such cases, please contact us within 7 days of purchase, providing proof of payment and details of your concern.
5. How to Request a Refund
To request a refund, follow these steps:
- Email us at info@keeplearnearn.in with the subject line “Refund Request.”
- Include your order details, proof of purchase, and the reason for the refund request.
- Allow us up to 5 business days to review your request and respond with the next steps.
6. Non-Refundable Items
- Products or courses accessed/downloaded in full.
- Personalized consultations or services.
- Any promotional or discounted offers unless explicitly stated otherwise.
Contact Us
If you have any questions about our refund policy, feel free to reach out to our team at info@keeplearnearn.in. We are here to assist you and ensure a smooth and satisfactory experience on our platform.